It was eight years ago when Ved met Gary and Richard for the first time in Australia. Their commitment to customers, and business were inspiring, and years later they would make the list of must-have guests on the Good Garbage podcast. Today, with Gary as the CEO and Richard the Founder of Biopak,
hello hello I’m so happy today to have Richard fine and Carrie Smith both from biopac today with me and as you know I was telling you guys before we started recording that when we actually started the thought of the podcast I made a list of 10 people that I would really really really like on the podcast and uh and it was of course one of them was y
took over the keyboard and I changed the customer is always right to buy a pack is always right now that sounds pretty arrogant but my my view is that we have 15 years experience if we can’t share we’ve made I mean honestly if it was uh politically correct i’ turn around take my shirt off and show you the bruises on my back from the beatings I’ve t
there of course when you have a large a pleora of offerings you also have a plethora of supply chain you know like complications in the supply chain and a bunch of suppliers so how does how do you build that because of course presumably a lot of it may be imported uh it’s being produced somewhere else there’s a lead time to that you know there’s th
before we even start the discussion once they have that then we start the discussion with them we will audit their factories we will uh uh do everything possible to understand the capability and then we’ll slowly depending on on on what product we’re supplying if they a similar product to what we already got we’ll slowly start allowing them to feed
important is we have amazing Partners around the globe which are Food Service Distributors and packaging Distributors so when we have a large multinational coming to us and say we want a product they coming to us for the products where we have expertise and that’s all they want they actually don’t want us to supply everything they want everything t
yeah we want to get to it and yeah I think it’s difficult because PS is not a sustainable packaging problem you know it’s in the water we drink it’s in pans and to and dental floss it’s in so many items they got their challenges but you know they should they should really aggressively move towards eradicating and banning it and so just another exam
listeners who were listening much longer than the list of yeses the yeses list needs to be really short and focused and no you needs to be a long long list you know because you have to know what to say no to because otherwise that is endless endless requests endless possibilities and you’re just drowning in trying to supply and I might miss opportu
deals out there what companies are out there so never say no but you know I think we’ve got to pick our battles and pick where our strengths are we know where our strengths are and um I think um we we we’ve gone a long road successfully with using great best of breed better facture Partners um and so right now it’s not on the agenda no I think Rich